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Why Theranos is a sign that due diligence is absolutely essential in business

Kanish Parihar by Kanish Parihar
March 13, 2023
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The Theranos scandal was one of the most high-profile corporate fraud cases of recent times. Theranos, a healthcare technology startup, claimed to have developed a revolutionary blood-testing technology that could diagnose a range of diseases with just a few drops of blood. The company’s founder, Elizabeth Holmes, became a media darling and a billionaire overnight, attracting high-profile investors and partnerships with major corporations.

 

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However, it soon emerged that the technology did not work as advertised, and that the company had been falsifying test results and misleading investors and partners. Holmes and her business partner, Sunny Balwani, were indicted on charges of wire fraud and conspiracy to commit fraud, and are currently facing trial.

 

The Theranos scandal highlights the importance of due diligence in business. Due diligence refers to the process of conducting a thorough investigation and assessment of a company, its finances, its operations, and its key personnel before entering into a business relationship or making an investment. Due diligence is essential to ensure that a business is legitimate, financially sound, and capable of delivering on its promises.

 

The Theranos scandal serves as a stark reminder of what can happen when due diligence is neglected. It is a cautionary tale for investors, entrepreneurs, and business leaders, and underscores the importance of conducting due diligence in every business transaction.

What is Due Diligence in Business

Due diligence is a process of research and analysis that is conducted to ensure that a business is legitimate, financially sound, and capable of delivering on its promises. Due diligence involves a comprehensive investigation of a company’s operations, finances, management structure, and legal and regulatory compliance.

 

During the due diligence process, a potential investor or business partner will typically review a range of documents and information, such as financial statements, contracts, legal documents, and operational data. They may also conduct interviews with key personnel, suppliers, customers, and other stakeholders. The purpose of due diligence is to identify any potential risks, liabilities, or issues that could impact the success of the business relationship or investment.

 

The importance of conducting due diligence in business cannot be overstated. Due diligence is an essential step in mitigating risk and ensuring that a business relationship or investment is sound. By conducting due diligence, investors and business partners can:

 

Verify the legitimacy of the business: Due diligence helps to confirm that the business is registered and licensed to operate, and that it is not involved in any fraudulent or illegal activities.

 

Assess the financial health of the business: Due diligence helps to determine the financial viability of the business, its cash flow, profitability, and debt levels. This information is critical for making informed investment decisions.

 

Evaluate the management team: Due diligence helps to assess the experience, expertise, and integrity of the management team. A strong and competent management team is essential for the success of any business.

 

Identify potential risks and liabilities: Due diligence helps to identify any legal or regulatory issues, potential litigation, or other risks that could impact the success of the business relationship or investment.

 

In conclusion, conducting due diligence in business is a crucial step in mitigating risk and ensuring that a business relationship or investment is sound. It provides investors and business partners with valuable information that is critical for making informed decisions and avoiding potential pitfalls.

The Theranos Scandal

Theranos was a healthcare technology startup founded by Elizabeth Holmes in 2003. The company claimed to have developed a revolutionary blood-testing technology that could diagnose a range of diseases with just a few drops of blood. The technology was supposed to be a game-changer for the healthcare industry, and Theranos quickly became one of the most highly valued startups in Silicon Valley, with a valuation of over $9 billion.

 

However, in 2015, a series of investigative reports by journalist John Carreyrou revealed that the technology did not work as advertised, and that the company had been falsifying test results and misleading investors and partners. The reports triggered an investigation by the Securities and Exchange Commission (SEC) and the Department of Justice (DOJ), and the company was eventually forced to shut down in 2018.

 

The key players involved in the scandal were Elizabeth Holmes, the founder and CEO of Theranos, and Sunny Balwani, the company’s president and chief operating officer. Holmes was charged with wire fraud and conspiracy to commit fraud, while Balwani was indicted on the same charges. Both are currently facing trial.

 

The Theranos scandal was a result of multiple failures in due diligence. Despite the company’s highly valued status, there were several warning signs that should have prompted investors and partners to conduct more thorough due diligence. For example, the company’s board of directors included prominent figures such as former Secretaries of State Henry Kissinger and George Shultz, but none of them had any background in healthcare or technology. Furthermore, Theranos had repeatedly failed to meet deadlines and deliver on promises, and there were reports of high employee turnover and a culture of secrecy and intimidation.

 

Despite these warning signs, investors such as venture capitalist Tim Draper and media mogul Rupert Murdoch continued to pour millions of dollars into the company, and partnerships were established with major corporations such as Walgreens and Safeway. California’s background checkers also showed the problems inside the company, but these warnings were not taken seriously.

The Consequences of Neglecting Due Diligence

Neglecting due diligence can have significant consequences for investors and business partners. In the case of Theranos, the consequences were severe and far-reaching, including:

 

Financial loss: Investors who neglected to conduct thorough due diligence before investing in Theranos lost millions of dollars. The company’s collapse wiped out billions of dollars in shareholder value, and many investors are still fighting to recover their losses.

 

Legal and regulatory consequences: Neglecting due diligence can also result in legal and regulatory consequences. In the case of Theranos, the company and its key executives were indicted on charges of wire fraud and conspiracy to commit fraud. If found guilty, they could face significant fines and prison sentences.

 

Reputational damage: Neglecting due diligence can also damage the reputation of investors and business partners. In the case of Theranos, the scandal resulted in significant reputational damage for the company’s investors and partners, including Walgreens and Safeway. It also damaged the reputation of Silicon Valley as a whole, calling into question the culture of hype and the lack of transparency and accountability.

 

The consequences of neglecting due diligence can be significant and far-reaching. It is important for investors and business partners to conduct thorough due diligence before entering into any business relationship or investment. This includes reviewing financial statements, contracts, legal documents, and operational data, as well as conducting interviews with key personnel, suppliers, customers, and other stakeholders. It is also important to seek out independent third-party verification and to verify the legitimacy of the business and its operations. By conducting due diligence, investors and business partners can mitigate risk, avoid potential pitfalls, and make informed decisions that are more likely to result in success.

 

Lessons Learned

The Theranos scandal provides several lessons for investors, entrepreneurs, and business leaders regarding the importance of conducting thorough due diligence. Some of the key lessons include:

 

Importance of thorough due diligence: The Theranos scandal demonstrates the importance of conducting thorough due diligence before entering into any business relationship or investment. Investors and business partners should review all available information, conduct interviews, and seek out independent verification to ensure that a business is legitimate, financially sound, and capable of delivering on its promises.

 

Tips for conducting due diligence: There are several best practices for conducting due diligence, including reviewing financial statements, legal and regulatory compliance, and operational data, as well as conducting interviews with key personnel, suppliers, customers, and other stakeholders. It is also important to seek out independent third-party verification and to verify the legitimacy of the business and its operations.

 

Importance of transparency and accountability: The Theranos scandal underscores the importance of transparency and accountability in business. Investors and business partners should demand transparency from the companies they work with, and should hold them accountable for their actions. This includes reporting any potential issues or risks, and taking action to address them.

Conclusion

In conclusion, the Theranos scandal serves as a cautionary tale for investors, entrepreneurs, and business leaders regarding the importance of conducting thorough due diligence. Neglecting due diligence can result in significant financial losses, legal and regulatory consequences, and reputational damage. To mitigate risk and ensure that a business relationship or investment is sound, it is essential to conduct thorough due diligence, seek out independent verification, and demand transparency and accountability from the companies with which you work. By doing so, investors and business partners can avoid potential pitfalls and make informed decisions that are more likely to result in success.

 

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